Payment Policy for Loligownie

Effective Date: December 31, 2024

At Loligownie, we strive to provide a seamless and secure shopping experience for our customers. This Payment Policy outlines the terms and conditions that apply to payments made on our website, www.loligownie.com (the “Website”). By making a purchase on our Website, you agree to the terms and conditions outlined in this policy.

Please read through this policy carefully to understand the available payment methods, billing information, and other payment-related details.

1. Accepted Payment Methods

We accept a variety of payment methods to make your purchase process as convenient as possible. The following payment options are available for purchases made on our Website:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Debit cards with a Visa or MasterCard logo are also accepted.
  • PayPal: You can make payments using PayPal, which allows you to use your PayPal balance, linked bank account, or credit card.
  • Apple Pay: For customers using Apple devices, Apple Pay is a convenient option to make quick and secure payments.
  • Google Pay: Google Pay is also available for customers who prefer using their Google account for payments.

Note: We do not accept cash, checks, or money orders. All payments must be processed through our secure online payment gateway.

2. Payment Processing

All payments are processed securely using SSL encryption technology. We ensure that your payment information is transmitted safely and protected from unauthorized access. By submitting payment details, you authorize us to charge your account for the total amount of the order, including taxes, shipping fees, and any applicable discounts.

  • Authorization: When you place an order, your payment method will be authorized for the total amount of the purchase. This does not mean that the payment has been fully processed yet; it simply verifies that the funds are available.
  • Payment Capture: After your order is confirmed, we will capture the payment from your credit card or other payment method. For PayPal or other digital payment methods, the payment is captured immediately after your order is placed.

If there are any issues with payment authorization or capture, we may contact you to resolve the matter before processing the order.

3. Billing Information

When you place an order with Loligownie, you will be required to provide accurate billing information, including:

  • Full Name
  • Billing Address (the address associated with your payment method)
  • Payment Method Details (credit/debit card number, expiration date, CVV, or PayPal account details)

It is your responsibility to ensure that the billing information provided is correct and up-to-date. Any discrepancies in billing information may result in delays in processing your order or the failure of the payment transaction.

4. Taxes

Sales tax will be applied to your order based on the shipping address and applicable state or local tax rates. The total tax amount will be displayed at checkout before you complete your purchase. Loligownie is required to charge sales tax in accordance with state and local regulations, and tax rates may vary based on the destination of your order.

International Orders: For international orders, customs duties, taxes, and other import fees may be applicable depending on the destination country. These additional charges are the responsibility of the customer and will not be included in the sale price or shipping fees.

5. Currency

All payments made on the Website are processed in USD (U.S. Dollars). If you are purchasing from outside the United States, your payment will be converted into your local currency by your payment provider (such as a bank or credit card company). Please note that the exchange rate may vary depending on the financial institution and currency fluctuations.

6. Payment Security

Loligownie takes the security of your payment information seriously. We use Secure Socket Layer (SSL) encryption to protect your data during the checkout process. We also utilize payment processors that comply with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure that your payment details are handled with the highest level of security.

While we strive to ensure the security of your personal information, please remember that no payment method over the internet can be 100% secure. We recommend that you take precautions to protect your personal and financial information, such as using strong passwords and avoiding public Wi-Fi networks when making online payments.

7. Payment Authorization and Verification

In some cases, we may need to perform additional verification on your payment method before processing your order. This may include verifying your credit card details or requesting identification to prevent fraud. If there is any issue with your payment, we will notify you and work with you to resolve the matter as quickly as possible.

Loligownie reserves the right to cancel any order if we suspect fraudulent activity or issues with the payment method used.

8. Failed or Declined Payments

If your payment is declined or fails for any reason, we will attempt to contact you via email or phone to resolve the issue. You may need to provide an alternative payment method to complete your order. If payment is not successfully processed, your order will not be shipped, and we reserve the right to cancel or delay the processing of your order.

If the payment issue is not resolved within a reasonable time, the order may be canceled, and the products will no longer be reserved for you.

9. Pre-Orders and Backorders

If you place an order for an item that is on pre-order or backorder, we will authorize your payment at the time of order but will not capture the funds until the item is ready to ship. This ensures that your payment is secured while we wait for stock availability. In cases where a backordered item cannot be fulfilled, we will notify you and provide you with the option to cancel the order or wait for the item to become available.

10. Order Confirmation and Receipt

Once your order has been successfully placed and payment has been processed, you will receive an order confirmation email containing the details of your purchase. This email serves as your receipt and confirmation of payment. You can refer to this email for any future inquiries about your order.

If you need an additional copy of your receipt or have any questions regarding the payment process, please feel free to contact our customer service team at info@loligownie.com.

11. Fraud Prevention

Loligownie takes fraud prevention seriously. To protect against fraudulent transactions, we may use various fraud detection tools, including verification with your payment provider. In some cases, we may request further documentation to confirm the authenticity of the payment, such as a copy of your ID or billing address verification.

We reserve the right to cancel or refuse any orders that we believe to be fraudulent or suspicious. If you suspect fraudulent activity on your account or notice any unauthorized transactions, please contact us immediately.

12. Contact Us

If you have any questions or concerns about your payment or our Payment Policy, please don’t hesitate to contact our customer service team:

Loligownie
3710 Jim Rosa Lane
San Francisco, California, United States
Phone: 415-777-0887
Email: info@loligownie.com
Website: https://loligownie.com/